Technical Infrastructure Specialist

1 week ago


Brisbane, Queensland, Australia Goodman Fielder Full time

About Us

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Wilmar Sugar Australia operations span the value chain from sugar cane growing, sugar manufacturing, refining, exporting, and marketing, to the production of renewable electricity, ethanol and sustainable agricultural products.

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With a history of over 160 years in the Australian and New Zealand sugar industries, our organisation manufactures over half of Australia's raw sugar, and each year exports enough electricity to power more than 68,000 Australian homes for 12 months.

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We supply ethanol (ethyl alcohol) to the growing fuel market in Australia, as well as supplying a significant market share to various industries including the pharmaceutical, printing, cleaning, winery, aerosol, animal health and food and beverage industries.

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The Opportunity

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We are seeking an experienced IT Support Engineer to join our team based in Townsville. As an integral member of our high-performing IT team, you will make a strong contribution to the delivery of technical services to our Wilmar and GF Workplace.

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Key Responsibilities:

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  • Installation and maintenance of desktop/laptop computer systems to our standards;">
  • Management of desktop/laptop device refresh for up to 200 devices annually;">
  • Conducting site visits as directed by ANZ IT Management for projects or service enhancements;">
  • Collaboration with business and ANZ IT teams on various technology projects, including office and site moves;">
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    • Experience working on a service desk and end-user computer environment involving customer and service desk support;">
    • Expertise with EUC hardware and Software within complex technical environments such as Windows, Office 365, SharePoint, MS Teams, VMWare, Citrix, Cloud based solutions;">
    • Excellent technical and customer service skills to build relationships with key stakeholders;">
    • A solutions-focused mindset with strong attention to detail;">
    • Legal working rights within Australia;">
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Our salary range is AU$80,000 - AU$110,000 per annum, depending on experience.

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Attractive pay and benefits, including extra leave, flexible working arrangements and exclusive partner discounts strengthen the experience. We focus on safety, innovation and fostering a team spirit so why not join us for a fulfilling career and a supportive work environment.

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What to expect from us:

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We value our employees and offer opportunities for growth and development. Our company provides a dynamic and inclusive workplace where everyone can thrive.

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Estimated Salary:

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AU$95,000 per annum.



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