Customer Service Team Associate

3 days ago


Brisbane, Queensland, Australia Woolworths Group Full time
Company Overview

The Woolworths Group is a leading retailer in Australia, offering a wide range of products and services to customers across the country. With a strong focus on customer service and community engagement, we strive to create a positive shopping experience for our customers.


Salary Information

We offer a competitive salary package, including a base salary of AU$58,000 per annum, plus superannuation and other benefits. This package is designed to recognize the value of our team members and reward their hard work and dedication.


Job Description

This Customer Service Team Member role is an exciting opportunity for someone who is passionate about delivering exceptional customer service. As part of our team, you will be responsible for providing assistance to customers in our stores, answering questions, resolving issues, and promoting our products and services. You will also be required to work collaboratively with colleagues to achieve sales targets and provide a high level of customer satisfaction.


Key Responsibilities
  • Provide excellent customer service by being attentive, courteous, and responsive to customer needs;
  • Assist customers with product inquiries, returns, and exchanges;
  • Work collaboratively with colleagues to achieve sales targets and promote our products and services;
  • Maintain a clean and safe working environment;

Required Skills and Qualifications

To be successful in this role, you will need to possess excellent communication and interpersonal skills, as well as a strong ability to work under pressure. You will also need to be able to lift up to 20 kilograms and stand for long periods of time. A high school diploma or equivalent qualification is also required.


Benefits

We offer a range of benefits to our employees, including:

  • A competitive salary package;
  • Superannuation and other benefits;
  • Opportunities for career advancement and professional development;
  • A fun and supportive work environment;
  • A discounted shopping card for Woolworths and Big W stores;

About Us

The Woolworths Group is a proud supporter of Australian businesses and communities. We are committed to creating a workplace where everyone feels valued, respected, and empowered to succeed. If you share our values and are passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.



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