
Administrative Support Professional
2 weeks ago
Job Title: Claims Assistant
">Description:
">- ">
- We are seeking a talented professional to join our Queensland claims team. This role involves providing administrative support to internal staff, clients, claimants, and providers in an administrative capacity via telephone and email.">
Responsibilities:
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- Lodging client incidents/claims into systems including uploading documents against correct claim records.">
- Completing administrative tasks quickly and accurately with attention to detail into databases.">
- Providing administrative support to the claims team.">
- Ensuring compliance with health and safety policy.">
- Growing understanding of insurance and developing relationships with public sector business.">
- Liaising with clients, claimants, and service providers.">
- Preparing correspondence to assist the claims team.">
- Regularly reviewing and updating claims information as required.">
Requirements:
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- Excellent customer or client service skills, with proven experience.">
- Ability to enter information accurately and swiftly into databases.">
- Ability to communicate with people at all levels with consideration and respect for ethnicity and cultural diversity.">
- Proficient in using Microsoft Office products to support administration requirements of the role.">
- Able to manage changing priorities and accept and adapt to changes within those priorities.">
- Motivated to succeed through being results-oriented while maintaining client focus and a professional attitude.">
- Willing to accept responsibility and accountability for own decisions and work.">
- Ability to be a self-starter and be self-motivated.">
Why Work With Us:
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- We provide opportunities for professional development and growth.">
- We foster a vibrant and inclusive culture where you can work with talented colleagues to create new solutions and have an impact.">
- Our scale enables us to provide a range of career opportunities and benefits to enhance your well-being.">
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