Enterprise Desktop Support Specialist
2 days ago
We are seeking an experienced Enterprise Desktop Support Specialist to join our Sydney-based team. As a key member of our End User Computing (EUC) group, you will provide high-level technical desktop support to our customers.
Key Responsibilities- Installation and relocation of EUC hardware such as desktops, laptops, and terminals
- Remote desktop services and troubleshooting for customers
- Hardware Asset tracking and management
- Desktop break/fix services in the ICT environment
- Prioritization of workload and collaboration with seniors on P1 and P2 incidents
- Technical support for EUC systems and facilities
To be successful in this role, you will have a minimum of 1 year of experience in an EUC role, with expertise in Windows Server, AD, Exchange, MDM, SCCM, and working within a large multi-site organization. You will also possess strong communication and stakeholder management skills, with the ability to provide leadership and guidance to other ICT support teams.
What We Offer- A competitive salary of $80,000 - $110,000 per annum
- Flexible work arrangements and bonus days off
- Discounted health insurance options and up to 14 weeks paid parental leave
- Ability to purchase additional leave and free confidential counseling services
- Salary sacrificing options and a range of employee benefits
At NEC IT Solutions Australia Pty Ltd, we pride ourselves on fostering a dynamic and collaborative work environment that encourages innovation and continuous improvement. Our team members take ownership of customer problems and provide polite, friendly, patient, and professional service.
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