Customer Service Director
5 days ago
This is a leadership role that oversees the customer service and technical support functions for Snap-On Tools. The successful candidate will have experience in managing teams, developing training programs, and ensuring exceptional customer satisfaction.
Responsibilities- Lead a team of customer support and technical support representatives to provide top-notch service to customers.
- Develop and implement training programs to enhance the skills of support staff and improve overall performance.
- Establish clear goals and metrics for the support function and measure progress against them.
- Analyze customer feedback and recommend improvements to products and services.
- Oversee the installation, configuration, and maintenance of equipment, as well as provide technical support to customers.
- Assign work orders to team members based on availability and expertise, handling complex or sensitive requests personally.
- Ensure final inspection of produced goods meets quality standards before release.
- Design and implement technical training programs, including curriculum development and assessment.
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Customer Experience Director
19 hours ago
Gold Coast, Queensland, Australia Travel + Leisure Co. Full timeCustomer Experience DirectorWe're seeking an experienced Sales Manager to lead our sales team in achieving defined sales targets. The Customer Experience Director will provide training, education, and performance monitoring for the sales team, support marketing programs, and educate sales staff on marketing strategies.ResponsibilitiesDeliver required sales...
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Customer Experience Director
7 days ago
Gold Coast, Queensland, Australia Snap-On Tools Full timeResponsibilities:Snap-On Tools is seeking a highly motivated Customer Experience Director to lead our customer service and technical services team. In this role, you will be responsible for developing and implementing strategies to improve customer satisfaction and loyalty.As a key member of our organization, you will work closely with our customer support...
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Customer Service Representative
24 hours ago
Gold Coast, Queensland, Australia Interstate AC Service Full timeCustomerRepresentativeWe are looking for a few Customer Service Representatives to join our team of incredible people. Sitel Grouppartners with the world's best-loved brands, from Fortune 500 companies to local startups, to build strong relationships with their customers. We want people who have an excellent personality, empathy and strong work ethic.Our...
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Customer Service Administrator
19 hours ago
Gold Coast, Queensland, Australia DWS Service GmbH Full time**Company Overview**DWS Service GmbH is a leading provider of environmental waste solutions, supplying skip bins to household and construction sites while ensuring correct disposal.**Job Description**Assist with operational improvements where necessaryProvide high-level customer service to clientsEfficiently complete data entry and handling duties using...
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Customer Service Ambassador
20 hours ago
Gold Coast, Queensland, Australia Interstate AC Service Full timeCompany OverviewWe partner with world-renowned brands to deliver exceptional customer experiences.Job DescriptionWe seek a skilled Customer Service Representative to handle inbound service calls, drive customer satisfaction through voice, chat, and/or email communications, navigate through multiple systems, and undergo ongoing training and skill...
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Customer Service Manager
24 hours ago
Gold Coast, Queensland, Australia Interstate AC Service Full timeCommunities, Housing and Digital Economy (Organisation site )South/West Region;Delivery; Housing & Homelessness Services; Gold CoastYou will be part of Service Delivery in Housing and Homelessness Services which provides a range of services, products and referrals to offer housing solutions for diverse customer groups. You will use your knowledge and skills...
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Customer Service Officer
24 hours ago
Gold Coast, Queensland, Australia DWS Service GmbH Full timeWork for a company that is leading the way with environmental waste solutions. They supply skip bins to household and construction sites and then collect them whilst ensuring the waste is disposed of correctly to maximise the best environmental solution. Randstad is currently recruiting for a CustomerAdministrator position. We are looking for candidates who...
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Village Services Director
6 days ago
Gold Coast, Queensland, Australia Aveo Full timeVillage Services DirectorWe're seeking an experienced and customer-focused individual to join our team as a Village Services Director. In this role, you'll be responsible for managing the day-to-day operations of our village, including safety, security, maintenance, compliance, and events. Your strong communication skills and ability to build relationships...
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Sales and Customer Experience Director
6 days ago
Gold Coast, Queensland, Australia The Sleeping Giant Full timeIn this exciting role as Sales and Customer Experience Director, you'll have the opportunity to shape the future of The Sleeping Giant. Our goal is to create a shopping experience that leaves a lasting impression on our customers.About the RoleAs a key member of our leadership team, you'll be responsible for driving sales growth, delivering exceptional...
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Customer Service Manager
7 days ago
Gold Coast, Queensland, Australia ClearCompany Full timeJob DescriptionClearCompany is seeking a highly skilled Customer Service Manager to join our team. In this key role, you will be responsible for developing and implementing strategies to deliver exceptional customer service and drive revenue growth through effective room allocations and revenue management.Main ResponsibilitiesDevelop and maintain strong...
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Data Entry Clerk Customer Service
19 hours ago
Gold Coast, Queensland, Australia DWS Service GmbH Full time**DWS Service GmbH: A Leader in Environmental Waste Solutions**We supply skip bins to household and construction sites, ensuring correct disposal of waste and minimizing environmental impact.**Job Description:**Provide high-level customer service to clientsAssist with operational improvements where necessaryEfficiently complete data entry and handling duties...
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General Sales and Service Director
15 hours ago
Gold Coast, Queensland, Australia efm Logistics Full timeeFM Logistics invites applications from motivated professionals seeking a challenging role as a General Sales and Service Director.In this leadership position, you will be responsible for overseeing sales and service operations, driving business growth, and leading cross-functional teams to achieve organizational objectives.Main Responsibilities:Oversee...
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Care Services Director
19 hours ago
Gold Coast, Queensland, Australia Right at Home Full timeWe are seeking a highly experienced Care Services Director to join our leadership team in a full-time capacity based at the Bundall, QLD office.In this senior role, you will be responsible for driving business growth, developing relationships with key stakeholders, and ensuring the delivery of high-quality care services to our clients.About the Role:The...
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Customer Service Director
3 days ago
Gold Coast, Queensland, Australia Sofitel Mumbai BKC Full timeAbout the RoleAs a Front Office Supervisor at Sofitel Mumbai BKC, you will oversee daily lobby operations to ensure seamless guest experiences. This involves leading the Front Office team, handling guest concerns, and collaborating with departments to drive service excellence.Key ResponsibilitiesOversee daily lobby operations, ensuring efficient check-ins,...
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Strategic Nursing Director
5 days ago
Gold Coast, Queensland, Australia Gold Coast Hospital and Health Service Full timeAbout UsGold Coast Health is a nationally and internationally recognised location for innovative medical research and health care. Our Clinical Business Unit is a multidisciplinary team that delivers comprehensive care solutions across rehabilitation, aged care, and community services.The Nursing Director is responsible for leading nursing teams to achieve...
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Customer Service Director
11 hours ago
Gold Coast, Queensland, Australia Mercure Hotels Full timeRequired Skills and QualificationsTo be successful in this role, you will require:A minimum of 1-2 years of Front Office experience or similar experience within a hotel or resort.Previous supervisory experience and hospitality qualifications are advantageous.Strong computer or systems skills, preferably in Opera PMS and/or Opera Cloud.Flexibility to work a...
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Director of Nursing Excellence
5 days ago
Gold Coast, Queensland, Australia Gold Coast Hospital and Health Service Full timeAbout UsAt Gold Coast Health, we are dedicated to providing world-class healthcare services to the community. Our Clinical Business Unit is a multidisciplinary team that delivers innovative care solutions across rehabilitation, aged care, and community services.The Nursing Director plays a crucial role in leading nursing teams to ensure high-quality care and...
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Customer Service Liaison
2 days ago
Gold Coast, Queensland, Australia Interstate AC Service Full timeBenefitsWe offer a dynamic work environment where you can grow and develop your skills. You will be part of a legendary crew that values delivering memorable experiences to our guests.
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Customer Service and Operations Specialist
2 days ago
Gold Coast, Queensland, Australia Sealink Travel Group Ltd Full timeThe Assistant Resort Director will play a key role in leading our front desk service team at our resort on K'gari Island.You will be responsible for providing leadership and guidance to the team, fostering a positive and supportive work environment, and ensuring exceptional guest experiences.This role involves overseeing daily operations, training and...
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Village Operations Director
6 days ago
Gold Coast, Queensland, Australia Aveo Full timeRole OverviewAveo Retirement Living is a leader in providing retirement living solutions for senior Australians. We are committed to delivering a seamless experience that supports our residents' independence and quality of life.We are seeking a Village Operations Director to manage the day-to-day operations, financial performance, and services of our...