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Brisbane, Queensland, Australia Good Life Health Clubs Full timeAbout the RoleAs a Member Support Consultant at Goodlife Health Clubs, you will play a vital role in building and maintaining a thriving membership base. With a focus on delivering exceptional customer service and sales, this highly varied role involves inspiring prospective members to begin their wellness journey with us and retaining existing members...
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Fitness Professional
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Brisbane, Queensland, Australia Fitness First Full timeAbout the RoleWe are seeking a highly motivated and enthusiastic Fitness Professional to join our team at Goodlife Health Clubs. As a key member of our team, you will play a vital role in delivering exceptional customer service and promoting our health and fitness services to our members.Key ResponsibilitiesProvide exceptional customer service to our...
Fitness Career Opportunities
2 months ago
We are a leading fitness organization with a mission to move people to achieve great things. Our clubs provide industry-leading gym facilities, innovative group fitness classes, and bespoke personal training solutions to empower people to live a healthy and active lifestyle.
Job DescriptionWe are seeking a highly motivated and customer-focused Member Support Consultant to join our team. As a key member of our club, you will be responsible for building and maintaining a thriving membership base by providing exceptional customer service and sales support.
Key Responsibilities- Proactively contribute to club sales budget through sales promotions and referrals campaigns
- Generate and convert high-quality sales leads through community outreach and referrals
- Achieve the required number of lead contacts via telephone to maximize sales opportunities
- Provide sales presentations and tours to prospective members
- Create great member journeys through positive and personalized interactions
- Achieve successful outcomes to enquiries
- Open and close the club as per the club roster
- Active involvement in member retention programs to inspire members to continue their fitness journey
- Current First Aid & CPR certificates
- Ability to build rapport with people from varied walks of life with a desire to help people succeed in their goals
- The ability to solve problems and overcome obstacles
- Outstanding communication abilities to listen, understand, empathize, and influence others
- Tenacity with a natural drive to achieve individual targets and team goals
- Customer-focused with a desire to achieve exceptional customer outcomes
We are part of Fitness and Lifestyle Group, a leading fitness organization with a portfolio of globally renowned fitness brands. We pride ourselves on empowering our team to be their authentic selves at work and welcome applications from diverse backgrounds.
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