Fitness Career Opportunities

2 weeks ago


Brisbane, Queensland, Australia Good Life Health Clubs Full time

About the Role:

The Member Support Consultant (MSC) plays a vital part in building and maintaining a thriving Goodlife Health Club membership base. As the first point of contact for prospective members, MSCs inspire individuals to begin their wellness journey with us, helping thousands of people become faster, fitter, stronger, and happier versions of themselves.

Key Responsibilities:

  • Contribute to club sales budget through sales promotions and referrals campaigns
  • Generate and convert high-quality sales leads through community outreach, referrals, and new business opportunities
  • Achieve the required number of lead contacts via telephone to maximize sales opportunities
  • Provide sales presentations and tours to prospective members
  • Create great member journeys via positive and personalized interactions
  • Achieve successful outcomes to enquiries
  • Open and close the club as per the club roster
  • Participate in member retention programs, inspiring members to continue their fitness journey
  • Regular service calls to new and existing members to keep them engaged in their journey, recommending club-based products that boost their results and amplify their experience

About You:

  • Current First Aid & CPR certificates
  • Ability to build rapport with people from diverse backgrounds with a desire to help people succeed in their goals
  • The ability to solve problems and overcome obstacles
  • Outstanding communication abilities - able to listen, understand, empathize, and influence others
  • Tenacity with a natural drive to achieve individual targets and team goals
  • Customer-focused with a desire to achieve exceptional customer outcomes

What We Offer:

  • A competitive package including base salary, super, and uncapped commission
  • A complimentary all-access Goodlife membership
  • Anniversary leave days and an additional free gym membership for friends and family as part of our "recognition for service awards"
  • Career opportunities with Fitness and Lifestyle Group - Asia Pacific's largest diversified fitness group - develop your career across our brands, locations, and disciplines
  • Ongoing training and support to develop your customer service, sales, and leadership skills through our Gold Certification and Emerging Leader awards

About Fitness & Lifestyle Group:

Fitness and Lifestyle Group (FLG) is the leading fitness, health, and wellness group in the Asia-Pacific region, headquartered in Australia. Our mission is to make a meaningful, positive impact on people's lives through innovative and diverse health and wellness offerings, both physical and digital.

FLG's portfolio includes globally recognized brands such as Fitness First Australia, Goodlife Health Clubs Australia, Jetts Fitness New Zealand & Thailand, Zap Fitness, and Barry's. With 319 locations across Australia, New Zealand, and Southeast Asia, we support over 585,000 members in leading healthier, more active lives.



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