Service Operations Administrator

2 weeks ago


Murarrie, Queensland, Australia people2people Full time
About Our Client
people2people has collaborated with a renowned organization in the electronic and home appliance industry, dedicated to continuous innovation.

Position Overview
As a key member of the team, reporting directly to the Network Operations Manager, your main objective will be to enhance customer satisfaction by supporting the Service Network. Your responsibilities will include:
Delivering administrative assistanceOverseeing and updating service ordersMaintaining accurate service order statusesEnsuring data integrity within the systemManaging order processesFacilitating the implementation of new systems and functionsCollaborating with Service Managers and Service CentresMonitoring compliance with company protocols by service providersGenerating ad hoc reports and case studies to pinpoint areas for enhancementSelection Criteria

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