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Customer Service Coordinator
2 months ago
people2people have partnered with a global leader in the electronic and home appliance space who have a constant focus on innovation.
The Role
This role is responsible for supporting the Service Network through achieving customer satisfaction. Key responsibilities include:
- Providing administrative support to the Service Network
- Managing and updating service orders to ensure accurate system data
- Collaborating with Service Managers and Service Centres to ensure compliance with company processes and procedures
- Creating ad hoc reports and case studies to identify areas of improvement
Selection Criteria
The ideal candidate will have strong administrative skills and the ability to work effectively in a team environment.
