Customer Experience Ambassador

8 hours ago

Modbury, South Australia beBeeRelationship Full time $50,000 - $70,000
About the Role

At Medibank, we connect our products and services with local communities to deliver a better customer experience.

We're looking for someone who can tailor experiences to meet local needs, build lasting relationships and make a real impact in their community.

Key Responsibilities
  • Support customers across multiple channels including in-store, phone, community and messaging
  • Take ownership of customer interactions and provide end-to-end support
  • Develop diverse skills to solve everyday challenges and adapt quickly to new situations
  • Keep customers at the heart of everything you do and be open to new ideas and ways of working
What We're Looking For
  • A multitasker who can confidently support customers across different channels
  • Someone passionate about serving their local community and growing lasting customer relationships
  • A self-motivated and results-driven individual who takes pride in delivering accurate solutions
  • A diligent and detail-oriented person who ensures every interaction is accurate and secure
  • A team player who's willing to step outside their role to support peers and explore new ideas

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