Senior Technology Implementation Specialist

3 weeks ago


Brisbane, Queensland, Australia Cerner Full time
About the Role

We are seeking a skilled Senior Technology Implementation Specialist to join our team. In this role, you will be responsible for implementing and configuring Oracle Hospitality products, ensuring seamless integration with existing systems.

Your primary focus will be on delivering high-quality solutions that meet the needs of our customers. You will work closely with cross-functional teams to ensure successful product deployment and provide excellent customer support.

Key Responsibilities
  • Implement and configure Oracle Hospitality products, including training and transition services
  • Provide expert-level knowledge of Oracle product features and best practices to customers
  • Manage Service Requests, Oracle Service Cloud tickets, and enhancement requests
  • Resolve project risks and issues in a consulting engagement and manage project scope, deliverables, and timeline
  • Fulfill timely and accurate filing of project status reports and other project deliverables
Requirements
  • Able to travel extensively and work remotely or from the base office
  • Willing to work overtime, overnight, weekends, and public holidays as requested
  • Commitment to adhere to company standards, policies, and procedures
  • Ability to communicate effectively with diverse stakeholders and vendors
Preferred Qualifications
  • One to three years' industry experience in hospitality software
  • Tertiary qualification in Information Systems or related field
  • Knowledge of hotel front office management procedures
  • Professional written and spoken English
Estimated Salary

$80,000 - $120,000 per annum, based on location and experience.



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