Field Service Operations Manager
7 days ago
We are seeking a highly skilled and customer-focused individual to join our Equipment team as a Service Delivery Specialist. In this role, you will be responsible for overseeing the consistent and high-quality service delivery across our equipment service business, while also supporting our dealer network in their pursuit of service excellence.
Key Responsibilities:- Ensure consistent delivery of service across all company-owned service facilities.
- Evaluate and support Toro Australia's dealer network service delivery standards.
- Develop and implement safety procedures in conjunction with Toro Australia's WH&S representative.
- Maintain product service maintenance documentation in conjunction with Technical Service teams and Service Managers.
- Roll out correct warranty processes in line with direction from warranty teams and company policy and guidelines.
- Ensure all documentation is maintained current, including job cards, invoicing, product history files, and OH&S documentation.
- Coordinate national supplier agreements for service-related consumable items and maintenance requirements.
- Benchmark service standards for all levels of service response, including field service teams, workshop repairs, advisors, and managers.
- Establish and maintain relevant processes to distribute and maintain service-related information, including service bulletins, parts and operators manuals, and service manuals.
- Oversight of service-related financial planning and cost management in conjunction with the service manager.
- Proven experience in maintaining and repairing a range of turf equipment, recycling machinery, or construction equipment.
- Background in the turf industry, turf technician roles, or a similar field.
- Experience in developing and implementing Standard Operating Procedures (SOPs).
- Strong interpersonal and communication skills, with a demonstrated ability to build and maintain effective business relationships with internal and external stakeholders.
- Exceptional organizational and time management skills.
- Proficiency in computer operations and keyboarding.
- Solid understanding of service standards and Key Performance Indicators (KPIs).
- Valid Australian driver's license.
- Willingness to travel interstate.
- Potential for international travel with a valid passport or the ability to obtain one as required.
Located at Braeside, VIC
Toro is a leading worldwide provider of innovative solutions for the outdoor environment, including turf and landscape maintenance, underground utility construction, rental and specialty construction, and irrigation solutions. You'll enjoy a workplace founded on ideals where people and performance are valued equally, where ethics are a way of life, and where relationships thrive on trust and respect.
-
Field Service Operations Manager
2 weeks ago
City of Hobsons Bay, Australia BOSS Plow Full timeJob SummaryWe are seeking a highly skilled and experienced professional to join our Equipment team as a Field Service Operations Manager. In this role, you will oversee the delivery of high-quality service across our equipment service business, while also supporting our dealer network in their pursuit of service excellence.Key ResponsibilitiesService...
-
Field Operations Manager
2 weeks ago
City of Port Adelaide Enfield, Australia Service Stream Full timeAbout the Role Service Stream's Fixed Communications division is seeking a Field Supervisor to join our Field Services team. Reporting directly to the Field Services Manager, you will be responsible for supporting the day-to-day operations and contractor management functions within the NBN Service Excellence contract. Nature of position: Permanent, Full Time...
-
Electrical Field Operations Manager
1 week ago
City of Launceston, Australia Service Stream Full time{"About The Role": "Service Stream's Utilities division is seeking an Electrical Field Supervisor to lead our team in Northern Regions of Tasmania. This permanent, full-time role involves managing resources, conducting Verification of Competency and Competency to Work processes, and coaching employees in their duties.", "Key Responsibilities": "Ensure...
-
Field Operations Manager
1 week ago
City of Port Adelaide Enfield, Australia Service Stream Full timeAbout the RoleWe are seeking a skilled Field Supervisor to support our Field Services team in Regency Park, SA. Reporting to the Field Services Manager, you will be responsible for coordinating field activities and contractor management functions within the NBN Service Excellence contract.Key ResponsibilitiesLead and direct field staff and sub-contractors to...
-
Field Operations Manager
1 week ago
Fairfield City Council, Australia Service Stream Full timeAbout the RoleWe are seeking a highly skilled Field Supervisor to lead a team of electricians performing meter installations for Service Stream's Utilities division in Wetherill Park, NSW.Key ResponsibilitiesLead a team of field-based meter technicians, ensuring all works are completed in accordance with safety and quality standards.Conduct live and...
-
Field Operations Manager
2 weeks ago
Fairfield City Council, Australia Service Stream Full timeAbout the RoleService Stream's Utilities division is seeking a Field Supervisor to lead a team of qualified electricians performing meter installations. This role is crucial to the success of our meter installation operations and offers the right candidate a challenging and exciting opportunity.Key Responsibilities:Lead a team of field-based meter...
-
Harvest Operations Manager
2 weeks ago
City of Hobsons Bay, Australia Scottfresh Limited Full timeAbout the RoleScottfresh Limited is seeking a highly skilled and experienced professional to lead and coordinate the in-field harvest team for our Vegetable Production Unit.This is a key role that requires strong leadership and organizational skills, as well as a deep understanding of crop forecasting, harvest planning, and team management.Key...
-
Field Operations Manager
2 weeks ago
City of Brimbank, Australia CitiPower and Powercor Australia Full timeCitiPower and Powercor Australia, leading electricity distribution companies, are seeking an experienced leader to join their Network Services team as a Field Leader - Overhead. This role is based at the Brooklyn Depot and reports to the Field Delivery Manager.The successful candidate will manage the overhead works program, including construction,...
-
Field Operations Manager
2 weeks ago
City of Maribyrnong, Australia City Facilities Management Full timeAbout City Facilities ManagementCity Facilities Management is a leading provider of facilities management, engineering, construction, and energy solutions. We are committed to delivering exceptional services to our clients and supporting our team members in their careers.Job SummaryWe are seeking a highly skilled and experienced Field Operations Manager to...
-
Electrical Operations Manager
2 weeks ago
City Of Launceston, Australia Service Stream Full timeAbout the RoleService Stream's Utilities division is seeking an experienced Electrical Field Supervisor to join our team in Northern Regions of Tasmania.Key Responsibilities:Ensure sufficient resources are provided to complete program of works.Manage resources, including subcontractors, to deliver program of works.Conduct duties associated with the...
-
Field Operations Manager
7 days ago
City of Parramatta Council, Australia West Recruitment Pty Ltd Full timeField Team Manager - North West Territory OpportunityWork type: Full TimeJob SummaryWe are seeking an experienced Field Team Manager to lead our North West Territory team. As a key member of our operations team, you will be responsible for driving a safety culture and customer-centric focus. This is a great opportunity for an experienced Field Manager to...
-
Field Operations Specialist
2 weeks ago
City Of Canada Bay Council, Australia Unisys Full timeJob SummaryWe are seeking a highly skilled Field Engineer to join our team at Unisys. As a Field Engineer, you will be responsible for providing on-site support to our clients, ensuring the smooth operation of their computer-related products.Key ResponsibilitiesProvide on-site support to clients, including installation, diagnosis, maintenance, and servicing...
-
City Of Swan, Australia oilandgas Full timeAbout the RoleWeatherford is a leading global energy services company, partnering with customers to optimize their resources and realize the full potential of their assets. Our world-class experts are dedicated to providing strategic solutions that add efficiency, flexibility, and responsibility to any energy operation.ResponsibilitiesMaintain the highest...
-
Field Service Manager
2 weeks ago
Cumberland City Council, Australia Crown Equipment Full timeAbout the RoleWe are seeking a highly motivated and experienced Field Service Manager to lead our technical service team in Sydney. As a key member of our operations team, you will be responsible for ensuring the operational excellence of our service delivery.Key ResponsibilitiesBusiness Development: Actively pursue new business opportunities and conduct...
-
Manufacturing Operations Manager
2 weeks ago
City Of Hobsons Bay, Australia Michael Page Full timeJob DescriptionJob Title: Manufacturing Operations ManagerJob Summary:We are seeking an experienced Manufacturing Operations Manager to lead and optimize our manufacturing processes using advanced methodologies like Kaizen and Lean Six Sigma. As a key member of our team, you will be responsible for managing and coordinating various aspects of our...
-
Site Operations Manager
2 weeks ago
City of Hobsons Bay, Australia Northern Beaches Clinical Research Full timeAbout the RoleWe are seeking a highly skilled and experienced Site Practice Manager to join our team at Northern Beaches Clinical Research. As a key member of our operations team, you will be responsible for ensuring the efficient operation of all clinical trial site activities in accordance with quality standards, regulations, and guidelines.Key...
-
Warehouse Operations Manager
7 days ago
City of Hobsons Bay, Australia Linfox Full timeJob OverviewWe are seeking a highly skilled and experienced Warehouse Manager to lead our team at our flagship brand-new facility in Laverton. As a key member of our operations team, you will be responsible for maintaining an efficient and productive warehouse environment, ensuring the effective utilization of all allocated resources, and driving continuous...
-
Site Operations Manager
2 weeks ago
Hobsons Bay, Australia Northern Beaches Clinical Research Full timeAbout the RoleWe are seeking a highly skilled and experienced Site Practice Manager to join our team at Northern Beaches Clinical Research. As a key member of our operations team, you will be responsible for ensuring the efficient operation of all clinical trial site activities in accordance with quality standards, regulations, and guidelines.Key...
-
Field Operations Manager
2 weeks ago
Blacktown City Council, Australia RFI Technology Solutions Full timeJob SummaryWe are seeking an experienced Field Operations Manager to join our team at RFI Technology Solutions. As a Field Operations Manager, you will be responsible for the coordination of site works, managing all field activities related to wireless network installation, maintenance, and troubleshooting.Key ResponsibilitiesLead and supervise employees and...
-
Field Service Engineer
2 weeks ago
City Of Canada Bay Council, Australia Unisys Full timeJob Description**Job Summary:**We are seeking a highly skilled Field Service Engineer to join our team at Unisys. As a Field Service Engineer, you will be responsible for providing technical support and maintenance for our enterprise products, including desktops, laptops, servers, and networking equipment.Key Responsibilities:Provide technical support and...
