Warehouse Operations Coordinator

2 weeks ago

Sydney, New South Wales, Australia Philips Full time

About the Role:

As a Warehouse and Logistics Specialist at Philips, you will play a crucial part in optimizing our warehouse operations, managing logistics processes, and ensuring seamless collaboration with our 3PL partners.

Your Key Responsibilities:

  • Report on performance and corrective actions of all service providers.
  • Storage space capacity planning with the warehouse provider.
  • Collaborative forecast with account team and market demand planner.
  • Quality coordinator for Delivery Holds, scrapping activities, rework, etc.
  • Outbound unhappy flow/ exceptions.
  • Monitoring the inbound into the warehouse and assisting in documents if needed.
  • Performance management with the warehouse provider.
  • Support to transformation projects.
  • Manage Returns process.
  • Manage and ensure Inventory accuracy between 3PL WMS and Philips SAP system.
  • Stock movement transactions if required.
  • Oversee 3PL daily operations and governance.
  • Coordinating quarterly audit and stock take for Philips warehouse.
  • Assist in setting up operations with new 3PL providers.
  • Monitoring and resolving issues related to warehouse performance, logistics and reverse logistics.
  • Proactively managing distribution costs.

About You:

To succeed in this role, you'll need a customer-first attitude and the following:

  • Degree-level education in logistics or equivalent field.
  • 3 to 5 years of experience in warehousing and distribution processes.
  • Good knowledge of SAP software.
  • Must possess strong Excel skills and MS Office software.
  • Good knowledge of Power BI dashboards.
  • Available to work from our warehouse located in Hoxton Park once per week, on average.
  • Accustomed to effectively prioritising and multi-tasking in a fast-paced operational environment.
  • Continuous improvement mindset with focus on efficiency.
  • Experience in change management and influencing cross-functional stakeholders.
  • Must be solutions-focused, creative, innovative with a high level of organisational and planning skills.
  • The ability to critically think through the multiple-step process and follow up on details.
  • Excellent communication, verbal and written skills.
  • Be a results-oriented and highly analytical individual.
  • Be a self-starter with the ability to work independently and take initiative.
  • Bring unique expertise or skills to the team that complement and enhance existing capabilities.
  • Demonstrate a proactive approach to identifying and solving problems.

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