Home Loan Customer Experience Specialist

6 days ago

Brisbane, Queensland, Australia beBeeCustomerService Full time $65,000 - $75,000

Key Role:


Home Loan Service Consultant
We are seeking a highly skilled and compassionate individual to support customers from loan enquiries through to settlement. This role involves being the first point of contact for customers via various channels, providing empathetic and high-quality service.

About the Job:


Job Description:
  • Support customers via Live Chat, inbound calls, and other channels.
  • Assist with loan enquiries and applications.
  • Ensure seamless customer experience throughout the process.

Key Skills and Qualifications:
  • Strong communication and interpersonal skills.
  • Background in home lending or financial services.
  • Ability to deliver empathetic and high-quality service.

What You'll Gain:
  • Ongoing training and development opportunities.
  • A dynamic and supportive work environment.
  • The chance to make a real impact on customers' lives.

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