Investment Services Specialist
2 days ago
As an Investment Services Specialist, you will be responsible for managing cash flows, reviewing unit pricing information, and ensuring prompt resolution of related issues for both Australian and New Zealand investment funds.
You will utilize strong communication and stakeholder management skills to resolve queries and escalations with internal and external stakeholders, representing the organization with the highest standard of professionalism at all times.
The successful candidate will work within the internal control framework to manage operational risks, identifying and mitigating operational risk. You will show initiative and a proactive approach to improve efficiencies and streamline processes for more complex investment operations and trading projects.
Key Responsibilities:
- Daily review and sign-off of unit price information
- Facilitate the investigation and timely resolution of queries and exceptions through effective communication with internal and external stakeholders
- Close trade exceptions in an accurate and timely manner and prepare instructions of investment and cash transactions to custodians
- Provide updated FX hedging instructions to investment managers as required
- Facilitate associated trade entries for managed transitions
Continuous Improvement / Risk Management:
- Pro-actively working on continuous improvements of operational processes, driving the implementation by working collaboratively with all affected teams/departments
- Work within the appropriate levels of control framework to manage operational risks, identifying and mitigating operational risk and escalate items appropriately
Requirements:
- Demonstrated aptitude for clear, logical thinking
- Good numerical, reconciliation and analytical skills
- Solutions focused with strong problem-solving ability
- Strong attention to detail and time management
- Ability to manage multiple workflows to meet both internal and client deadlines
- Strong relationship management and interpersonal skills
- Intermediate to advanced Microsoft Excel skills
Desirable Skills:
- Experience with unitised trust structures and multi-manager investment structures advantageous
- Sound understanding of relevant regulatory environment and taxation (Australia and New Zealand)
- Good working knowledge of range of investment securities
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