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Product Performance Enhancement Specialist

2 weeks ago

Temora, Australia beBeeProductOptimisation Full time
Job Description","

We are seeking a highly skilled Product Optimisation Specialist to join our team. The successful candidate will be responsible for delivering exceptional customer experiences through optimising machine performance, providing technical assistance and participating in dealership promotions events.

The ideal candidate will possess strong coaching, training and mentoring skills, excellent organisational skills and a keen attention to detail. Experience as a John Deere Technician, Agronomist and/or background in Precision Ag is highly desirable.

"," Responsibilities","
  • Coordinate and run customer demonstrations, clinics and product optimisation days
  • Assist in start-ups and optimisations of selected new machinery and solutions with the aim of training service, TECSight and sales staff at each location
  • Ensure quality machine data capture, proper machine set-up and proper delivery of third-party recommendations
  • Provide feedback on quality control procedures for pre-delivery work across the group
  • Participate in dealership promotions events, field days and clinics
  • Maintain current production practices, latest trends, changes in regulations and product knowledge of all equipment, parts and services available to customers
  • Create solutions to optimise machine performance based on customer requirements
  • Offer Tier 2 technical assistance for internal service teams
"," Requirements","
  • Experience as a John Deere Technician, Agronomist and/or background in Precision Ag
  • Strong coaching, training and mentoring skills
  • Excellent organisational skills while demonstrating a keen attention to detail
  • Proficient in standard desktop applications such as Microsoft Office Suite and Sales software tools
"," Benefits","
  • Certified family-owned business
  • Industry competitive remuneration
  • Tools of the trade – laptop, mobile phone, work vehicle
  • Opportunity for continuous learning and development
  • Participation in monthly-paid incentive schemes
  • Staff discounts on John Deere products and merchandise
  • Make-up pay on top of government-funded paid parental leave for eligible employees
  • Commitment to healthy work-life balance
  • Annual uniform and PPE allowance
  • Access to Toyota Fleet Vehicle discounts
  • Exclusive discounts and cashback offers through 'Swag Store' App
  • Progress with ease via John Deere University Pathways
  • Coaching, counselling and well-being support services through EAP Provider; Assure
"," Role Type"," Company Overview"," Hutcheon and Pearce have always been a proud family business. We operate out of 20 locations and are committed to providing quality service in the Construction / Forestry / Agricultural / Lifestyle industry. Our team embodies four core values — Community, Innovation, Integrity, and Teamwork."," Our Values","
  • Community: We value the importance of building strong relationships with our customers and partners.
  • Innovation: We strive to stay ahead of the curve and continuously improve our processes and products.
  • Integrity: We operate with transparency and honesty in all our dealings.
  • Teamwork: We believe that together, we can achieve great things.
"," About Us,"," We understand that great people come from all walks of life. At Hutcheon and Pearce, we are committed to fostering an inclusive workplace that values diversity. We encourage applications from individuals of all backgrounds, experiences, and abilities."," Join Our Team,