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Customer Service Professional
3 weeks ago
We are seeking a dedicated and customer-focused professional to support our customers in the Sunshine Coast and Wide Bay branches.
This is an exciting opportunity for individuals who are passionate about delivering quality experiences and building strong relationships with our diverse range of customers.
No banking experience is required, as full training will be provided.
About the RoleThe Customer Advisor will be the first point of contact for our customers, providing exceptional service and identifying suitable products and services to meet their needs.
Responsibilities include:
- Supporting customers by being the first point of contact for queries and issues.
- Identifying and recommending suitable products and services to meet customer needs.
- Demonstrating digital banking options to make banking simple, easy and secure.
To be successful in this role, you will need:
- A passion for delivering quality experiences and building strong relationships with customers.
- A keen eye for detail to ensure efficient and accurate transactions.
- Customer-centric thinking and an appreciation for inclusion and diversity.
We offer a range of benefits to support your career and wellbeing, including:
- Access to discounted banking and financial services.
- An extensive range of benefits and offers on travel, fitness, events and technology.
- Variety of leave benefits to support work-life balance.
We value diversity and inclusion in our workplace, promoting a culture of equity and respect where everyone feels valued and appreciated.
In partnership with our Employee Resource Groups, we foster an inclusive environment where all colleagues' unique backgrounds and identities are understood, respected and celebrated.
