Ambassador of Customer Experience

4 days ago

Parramatta Park, Queensland, Australia beBeeBeauty Full time $80,000 - $120,000
Job Description

Sephora's vision is to create an inclusive, diverse environment that celebrates individuality and self-expression. As a key member of our team, you will play a vital role in delivering exceptional client experiences and driving business growth.

As a Senior Beauty Advisor, you will be responsible for leading the store team in a fast-paced retail environment. Your primary objective will be to exceed sales targets and consistently raise the performance and capability of your team through coaching and supporting their growth and development.

You will be equipped with initial onboarding training and continuous learning through our unique online learning platform and field trainers to help clients discover Sephora's amazing offerings. By being part of Sephora and the LVMH community, your options for discovery and career growth are endless.


Required Skills & Qualifications

To succeed in this role, you will need:

  • Previous retail management experience, particularly in areas such as profit and loss management, sales forecasting, people management, and visual merchandising.
  • Strong leadership skills, with the ability to motivate, coach, and support your store team members.
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with colleagues and clients.
  • Proficiency in using Microsoft Office Suite to interpret and input data for daily reporting.

Benefits

We offer a range of benefits to support your physical and mental well-being, including:

  • Gifted products throughout the year, along with store discounts of up to 45% off.
  • Paid parental leave, birthday leave, and personal leave.
  • Health and well-being initiatives, including 24/7 mental health support programs and life insurance.
  • Discounted gym memberships, including Virgin Active and Fitness First, plus more.

Others

As a member of our team, you will have the opportunity to work across all our categories, from beauty and skincare to haircare and wellness. You will also have the chance to develop your skills and knowledge through ongoing training and development opportunities.

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