
Operational Training Expert
1 week ago
We are seeking an experienced and motivated Driver Trainer to deliver operational training to our Tow Truck Operators.
About the Role
As a Trainer, you will assist with the daily operational workload, train, upskill, mentor, and guide Tow Truck Operators. With a strong safety focus, you will provide one-on-one training and support, contributing to the improvement and development of our training model.
Key Responsibilities
- Facilitate training packages for new TTOs
- Retrain and upskill existing TTOs
- Promote and enforce safe work practices
- Investigate and resolve complaints and incidents
- Prepare vehicle damage reports when needed
- Manage licensing and inductions for trucks and TTOs
- Liaise with customers where necessary
Requirements
To be successful in this role, you will have:
- Experience in a similar training role
- A strong grasp of adult learning principles and the ability to tailor training to trainee needs
- HR or HC licence advantageous but not compulsory (or willing to obtain)
- Forklift and Elevated Work Platform Licence (or willing to obtain)
- Experience facilitating one-on-one or group training programs
- Innovative thinking and ability to problem solve passion
- Passion for safety
- Flexible and able to work autonomously
- Self-motivated to achieve training outcomes
- Outstanding written and verbal communication skills
Benefits
We offer a range of benefits including wellness programs, employee benefits, EAP, a friendly team environment, induction and training, career progression opportunities, and more.
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