Security Data Analyst

2 weeks ago

Brisbane, Queensland, Australia beBeeData Full time $90,000 - $120,000

At Arkose Labs, we're on a mission to create a safer online environment for all. Recognized as the leader in bot detection and mitigation, our AI-powered platform combines powerful risk assessments with dynamic threat response to outsmart attackers.

As a data analyst, you'll play a key role in analyzing web traffic, detecting attack patterns, and funneling attackers through appropriate channels. You'll work closely with our customer success managers, solutions engineers, and threat researchers to provide an exceptional customer experience.

  • Provide leadership in driving improved use of data for decision making in customer security through direct support and capacity building
  • Collaborate with cross-functional teams to increase the capacity of teams to utilize multi-sectoral data to improve situational awareness, attack preparedness and response
  • Help drive customer adoption and deliver on our value proposition
  • Develop technical approaches and new or enhanced technical tools to improve the analysis and utilization of data
  • Work collaboratively across teams providing technical expertise in the use of data for improved customer security performance
Required Skills and Qualifications:

• 4+ years of data or support analyst experience in a fast-paced environment

• Customer support and escalation experience

• Strong understanding of information security

• Working knowledge of HTML, JavaScript, and APIs

• Ability to quickly learn and support new technologies

• Self-motivated with demonstrated problem-solving skills

• Python scripting experience

• Strong attention to detail

• Team player, willing to learn, research and teach others

• Excellent written and verbal communication skills

• Strong work ethic, customer focus and winning attitude

• Skilled in data visualization tools

• Understanding of A/B testing

Benefits:

• Competitive salary + equity

• Remote work allowance under CPA + supplementary allowance

• Life insurance coverage

• Mental health program via Oliva

• Voluntary pension plan

• Voluntary meal plan

• Voluntary childcare/nursery plan

• Health benefits via Sanitas - medical, dental and vision

• Life, accidental death & permanent disability

• 23 vacation days per year

• Flexible working hours to support personal well-being and mental health

Others:

We are an equal opportunity employer that values diversity and inclusion. We prioritize collaboration, excellence, and security in everything we do.

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