Senior Team Leader

2 weeks ago


Parramatta Park, Queensland, Australia IPAR Full time

About This Role

We're seeking a Branch Manager to lead our team and drive exceptional return to work outcomes. As a seasoned leader, you'll motivate and coach your team to deliver high-quality customer service, evidenced through customer satisfaction, repeat referrals, and achievement of SLAs.

Your Key Responsibilities

  • Lead a team to deliver consistent high-quality customer service.
  • Identify and implement innovative operational improvements.
  • Develop business and facilitate growth opportunities.
  • Recruitment, induction, and training of new team members.
  • Participate in key account meetings and leadership forums.
  • Undertake monthly supervision with direct reports.
  • Drive an engaging workplace culture.

Qualifications and Experience

  • Tertiary allied health qualifications in Physiotherapy, Occupational Therapy, Exercise Physiology, Rehabilitation Counselling, Social Work, Psychology, or Nursing.
  • Full Professional Registration with relevant governing body.
  • Experience in a similar role or demonstrated ability to lead and drive others' performance.
  • Previous or current experience in Occupational Rehabilitation.
  • A current NSW Driver's License and access to own car with compulsory insurance.

About IPAR

We're a team of over 3,500 people across Australia, representing diverse life experiences, skills, and ways of thinking. We value all these differences and are committed to creating an inclusive and collaborative work environment. We're an Equal Opportunity Employer and welcome people with disability, including mental health conditions, people from diverse cultural and linguistic backgrounds, people from the LGBTQI community, veterans, carers, and Indigenous Australians to our team.



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