
Night Shift Coordinator
3 days ago
Job Title: Night Shift Coordinator
We are seeking a skilled and experienced individual to join our team as a Night Shift Coordinator. As a key member of the night team, you will be responsible for ensuring the smooth operation of the hotel's front office functions during late evening shifts.
Key Responsibilities:
- Reconciling daily takings from hotel outlets and ensuring accurate charges to guest rooms
- Ensuring the safety and security of our guests by maintaining high levels of vigilance and implementing effective risk management strategies
- Completing the night audit process, including reconciliation and Excel reporting
- Providing exceptional customer service to guests checking in late or departing early
Qualifications:
- Previous experience with property management systems (PMS) and a proven track record of accuracy and attention to detail
- Exceptional customer service skills, communication, and time management abilities
- A friendly and outgoing personality, with a strong ability to work unsupervised
- Proven analytical skills, with a high level of computer literacy and accuracy
- Able to work flexible hours, including nights, weekends, and public holidays
Benefits:
We offer a competitive salary package, comprehensive training program, and opportunities for career advancement in a dynamic and growing industry.
Why Join Our Team?
We value our employees and strive to create a positive and inclusive work environment that supports their growth and well-being.
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