Tribunal Decision Maker

19 hours ago

Perth, Western Australia beBeeSeniorTribunalOfficer Full time $103,187 - $136,051
Job Opportunity

The Administrative Review Tribunal is seeking a highly skilled professional to fill the role of Senior Tribunal Officer.

This is an excellent opportunity for candidates who thrive on being subject matter experts and can effectively share their knowledge to build team capability and achieve results.

About the Role

Senior Tribunal Officers are subject-matter experts in ART jurisdictions, procedures, and case management. They play a critical role in providing leadership, guidance, training, coaching, and support to more inexperienced staff and undertake quality assurance, workload allocation, and team administration functions.

Key Responsibilities
  • Complex Case Management: Manage a caseload, which can include significant and/or complex matters, and/or provide leadership and subject matter expertise to ensure high-level administrative and hearing support.
  • Management Support: Work collaboratively with the Team Leader to ensure the team delivers high-quality services to users of the Tribunal's services, and internal stakeholders. Provide guidance, coaching, subject matter expertise, and training as needed. Assist in allocating work and monitoring workloads within the team and undertake administrative tasks to support effective registry operations.
  • Stakeholder Management and Services: Develop and maintain strong, productive relationships with key stakeholders, providing expert advice, administrative assistance, and support to members, conference registrars, and staff. This includes providing advice to both internal and external stakeholders in relation to more complex procedural matters. Maintain an advanced working knowledge of the practices and procedures of the jurisdictions and contribute to continuous improvement of registry processes.
About You

We are seeking candidates who are highly motivated with a strong user-focus. You will be experienced at delivering high-quality service to both internal and external stakeholders.

  • Expert Knowledge: Advanced working knowledge, or the ability to rapidly acquire knowledge of applicable legislation, policies, and procedures, and have the ability to exercise sound judgment in applying this knowledge.
  • Training and Guidance: Demonstrated ability to provide training, guidance, and quality assurance practices to support staff development in the delivery of high-quality services to internal and external stakeholders.
  • Organisation and Planning: Well-developed ability to plan, organise, and monitor individual and teamwork priorities, meet deadlines, and to keep and maintain accurate records.
  • Communication Skills: Well-developed written and verbal communication skills, including the ability to deal effectively with a diverse client base and complex client situations.
  • Leadership and Collaboration: Demonstrated ability to work both independently and collaboratively with other leaders to support effective leadership of a team to achieve results, embrace change, and work in alignment with Australian Public Service and ART Values and standards.

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