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Sales Support Specialist

2 months ago

Jandakot, Australia Reece Group Full time

About Reece Group

We are a leading supplier of plumbing and bathroom products with a global presence.

Our Vision

We aim to be the trade's most valuable partner by providing quality products and expert service.

The Role

As a Sales Support Staff, you will assist our management team in achieving our company vision and implementing our strategy.

Your Key Responsibilities

  • Respond to commercial customer inquiries in a timely and professional manner.
  • Process customer requests for delivery and order release.
  • Provide prompt responses to customer inquiries on stock availability and technical information.
  • Liaise with suppliers for pricing and product information.
  • Log and follow up on After Sales requests.
  • Maintain accurate stock levels in line with our Onsite stock management system.
  • Embody our company values, policies, and procedures.

What We're Looking For

  • Excellent people skills to build and maintain strong relationships with staff, colleagues, and customers.
  • Strong interpersonal skills to establish a productive working relationship with all staff and customers.
  • A willingness to learn and take on new challenges.
  • Great personal and workplace presentation.
  • Proficiency in Microsoft Windows programs, including Word and Outlook.

Our Benefits

  • Performance-based bonuses.
  • Paid annual leave.
  • Continuous learning and development programs to support your career goals.
  • Generous discounts for those looking to renovate their bathroom or kitchen.
  • Reece Boost - offering cashback and discounts on groceries, fuel, insurance, travel, and more.
  • Paid parental leave.