Chief Retail Experience Officer

2 days ago


Sutherland Shire, Australia kikki.K Full time
About the Role

We are seeking a motivated and results-driven Chief Retail Experience Officer to join our team at kikki.K. As a key member of our management team, you will be responsible for driving a customer-centric culture, creating an exciting, educational, and seamless experience with every interaction.

Key Responsibilities:

  • Drive operational excellence, manage rosters, and prepare back-of-house administration
  • Motivate and coach the team to meet sales targets and business key performance indicators in a high-performance culture
  • Support with the execution of visual merchandising plans, ensuring brand consistency and sale opportunities are leveraged
  • Apply commercial acumen to elevate store performance

About You

We are looking for an experienced retail leader who has a proven track record of success in a similar role. You should have a passion for delivering exceptional customer experiences, a strong understanding of visual merchandising, and the ability to motivate and empower a team to achieve success.

What We Offer

We offer a competitive salary of $65,000 - $80,000 per annum, depending on experience, as well as up to 40% off the kikki.K product range and generous discounts across all Brandbank Group brands. Additionally, you will have access to monthly and seasonal bonus potential, incentive rewards for your sales and KPI achievements, and an Employee Referral Program.



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