
Cybersecurity Operations Lead
2 weeks ago
Information Security Centre Manager
Job Description:
Our Information Security Centre is responsible for safeguarding our clients' data from cyber threats. We are seeking a highly skilled and experienced Information Security Centre Manager to lead and oversee the operational performance of our security team.
- Lead and support your team to deliver exceptional results and promote a collaborative culture.
- Oversee talent management, including onboarding, performance reviews, and career development.
- Manage daily operations, such as triage, escalations, and shift coordination.
- Promote staff wellbeing and fairness in rostering.
- Ensure efficient operations, meeting service level agreements and incident response targets.
- Manage scheduling and resource allocation for 24/7 coverage.
- Oversee analyst tier escalations and critical incident resolution.
- Maintain standard operating procedures and knowledge practices.
- Act as the operational escalation point for team leads.
Requirements:
• Bachelor's degree in Cybersecurity or IT and 5+ years of experience in information security, including 2+ years of leadership experience.
• Strong knowledge of SIEM, SOAR, EDR, incident response, and security frameworks.
• Relevant certifications (e.g., GCIA, GCIH), Power BI experience, and audit exposure.
• Strong leadership, operational, communication, customer service, and problem-solving skills.
• Strategic mindset and technical depth in cyber tools and governance.
Benefits:
We offer a range of benefits, including:
• Collaborative and dynamic work environment
• Opportunities for professional growth and development
• Competitive salary and benefits package
• Recognition and rewards for outstanding performance
• Flexible working arrangements
• Ongoing training and education
• Access to industry events and conferences
• Opportunity to work with a leading company in the field of information security
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