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IT Change and Release Manager

2 months ago

Brisbane, Queensland, Australia Blackroc Full time

IT Change and Release Manager Opportunity

We are seeking an experienced IT Change and Release Manager to join our Service Operations Team at Blackroc. As a key member of our Digital/Tech team, you will play a crucial role in ensuring the smooth delivery of technology changes and releases.

Your Key Responsibilities:

  • Design, establish, and sustain a Change and Release Management framework.
  • Oversee and guide change control policies, ensuring minimal risk to business operations.
  • Assess change implementation plans and evaluate associated risks for proper change approvals.
  • Ensure strict compliance with the Change and Release Management policy, monitoring all software changes across the organisation.
  • Work closely with internal stakeholders and external vendors to facilitate seamless operations and address any escalations promptly.

Requirements:

  • CI/CD experience is an essential requirement.
  • 5+ years of experience in a similar role, with a focus on managing technology release and change in both on-premise and cloud environments.
  • Proven ability to engage and consult with stakeholders, including IT project managers, developers, and system administrators.
  • Deep understanding of IT service operations, with a particular emphasis on change and release management.
  • Practical experience with ITIL (ideally version 4), Dev Ops, or similar frameworks and associated tools (e.g., Git Hub).
  • Service Now experience advantageous (or other ticketing systems).
  • Excellent communication skills, with the ability to convey complex technical information to a diverse range of stakeholders.

What We Offer:

  • Health and wellbeing program.
  • Flexible working arrangements - 5/10 remote working, flexible start/finish times.
  • Study assistance and study leave, online e-learning library.
  • Casual Fridays.

For more information, please contact Holly at Blackroc for a confidential chat.