F&B Operations Manager

4 weeks ago

Brisbane, Queensland, Australia Stamford Hotels and Resorts Full time

About Us:

The Stamford Plaza Brisbane is a 5-star luxury hotel located on the banks of the Brisbane River, offering stunning river views and a unique location in the Brisbane market.

About the Role:

We are seeking an experienced F&B Operations Manager to join our team on a full-time basis. Reporting to the F&B Director, you will be responsible for assisting with the leadership of our Food & Beverage Outlets, driving revenue, engaging and developing our team, enhancing and refining the guest experience, managing costs and par levels, ensuring quality and consistent service and product.

Key Responsibilities:

  • Ensure all guest interactions throughout the delivery of food and beverage service are carried out with pride and courtesy by our team.
  • Liaise with outlet managers/supervisors to plan event order requirements.
  • Oversee rostering and duties completed for all service periods across all outlets.
  • Ensure correct cashiering procedures are followed in accordance with the hotel standards.
  • Ensure outlets are set in a timely manner in accordance with the specific meal period, inclusive of table set up, buffet set up and clearance.
  • Financial reporting and control of labour and beverage cogs.
  • Council compliance and WH&S is followed by all team.
  • Lead by example by displaying a 'hands on' style, which encourages staff involvement, initiative and a focus on continuous improvement.

Requirements:

  • A minimum of 2 years experience in a similar role as a Food & Beverage Operations Manager.
  • Exceptional attention to detail and clear and concise communication skills, both verbal and written.
  • High standards of personal presentation and grooming.
  • A sound knowledge of the Hospitality Industry.
  • Knowledge of Argentinian food/cooking is an advantage but not necessary.
  • The ability to work in a fast-paced environment, under pressure and meet deadlines.
  • Current RSA & RMLV.
  • Current Food Hygiene Certificate.
  • Knowledge of Micros system an advantage.

Stamford Hotels and Resorts is an Equal Opportunity Employer.

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