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Exceptional Vehicle Maintenance Specialist
2 months ago
Job Title: Field Service Representative
About the Role:
We are seeking an experienced Field Service Representative to join our team in Melbourne. As a key member of our Field Service team, you will be responsible for providing maintenance and advisory services for logistics and armoured (tracked or wheeled) vehicles. Your primary focus will be on delivering reliable, high-quality, and timely service support to our customers.
Key Responsibilities:
- Conduct diagnosis and repairs on RDA supported vehicles, turrets, and weapons at various sites.
- Provide Maintenance Advisory Services as a subject matter expert on Rheinmetall products.
- Undertake Acceptance and documentation of technical inquiries from the customer/end user.
- Document work order information in the RDA ERP/ISSDB.
- Monitor the repair progress of supported vehicles and associated mission modules, turrets, and weapons (mission systems).
- Resolve requests for warranty settlement topics being completed, accuracy, and plausibility.
- Perform technical investigations associated with faults or damages of equipment.
- Prepare reports associated with technical investigations, including technical inspection reports or technical briefs.
Requirements:
- At least 3 years of experience in maintaining a fleet of (light, medium, and heavy) trucks/armoured vehicles (tracked and wheeled).
- Experience with maintaining turrets.
- Automotive diagnostic skills, specifically with European manufacturers.
- CANBUS experience.
- Conversant with the current Land Materiel Safety Manual and ADF technical regulatory requirements.
- Ability to work with minimal guidance and supervision.
- Willingness to travel interstate and internationally for extended periods.
- Eligibility to obtain an Australian Government Security Clearance (Australian Citizenship required).
What We Offer:
- Long weekends every second week with a 9 day fortnight.
- Attractive remuneration packages with salary sacrificing and novated leases.
- Access to exclusive employee discounts with over 500 retailers to support cost of living.
- Market leading parental leave and loyalty leave accrual for every year of service.
- Extensive Employee Assistance Program to support you and your family with overall health and wellbeing.
- Genuine career development and progression opportunities.
- Generous internal incentive and referral program.
- Work as part of a team with real purpose in what we do.
About Us: Rheinmetall Defence Australia Pty Ltd is a leading provider of defence and security solutions. We are committed to delivering high-quality products and services that meet the needs of our customers.
