
National Leadership Position
1 day ago
Job Title: National Leadership Position
National Manager Job DescriptionThe National Manager is a high-impact leadership role accountable for delivering exceptional customer service, driving financial performance, and ensuring compliance with regulatory standards.
This dynamic opportunity involves leading national contracts, managing key customer relationships, and overseeing initiatives that enhance operational efficiency, profitability, and continuous improvement.
Key Areas of Focus:
- Lead financial and operational performance across national customer contracts, including budgeting, forecasting, and reporting.
- Drive business analysis and development, including profitability reviews, rate negotiations, and new business proposals.
- Ensure compliance with customer and regulatory requirements, including audits, SOPs, and quality documentation.
- Champion continuous improvement by streamlining reporting and operational processes.
- Maintain strong relationships with internal stakeholders and external customer representatives.
- Oversee human resources and industrial relations performance, ensuring teams are trained, competent, and aligned with organizational values.
- Promote a safe working environment and ensure adherence to health and safety policies and procedures.
- Act as the primary contact for customers on contract and service-related matters, ensuring service excellence and contract compliance.
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