
Mobile Library Service Delivery Professional
13 hours ago
Job Title: Mobile Library Service Driver/Assistant
About the RoleWe are seeking proactive and outgoing individuals to join our team as Mobile Library Service Drivers/Assistants. This role involves delivering a professional, high-quality customer-focused mobile library service to local residents.
Key Responsibilities- Deliver the mobile library service to local communities on a scheduled basis.
- Maintain a welcoming atmosphere at all times.
- Use initiative and prioritise workload while working to a consistently high standard.
- Hold a valid LGV Class C Licence and CPC card.
- Drive a 5.5-ton mobile library vehicle and perform daily compliance checks.
- Assist members of the public to make full use of the mobile library service.
- Contribute to activities & events for adults and children.
- Shelving and maintenance of stock, along with general day-to-day administration.
- Excellent customer care skills and genuine enthusiasm for working with all age ranges and sectors of the public.
- Able to deliver high levels of customer satisfaction by responding to individual and diverse customer needs in a timely and sensitive manner.
- Ability to answer a wide variety of customer queries in person, by telephone, and by email.
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