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Senior Business Intelligence Analyst

2 months ago

Macquarie Park, Australia Singtel Full time
About the Role

We are seeking a highly skilled Senior Data Analyst to join our Customer and Channel Insights team within the Customer Success Business Unit at Singtel. As a key member of the team, you will play a critical role in driving business outcomes and informing strategic decisions through data-driven insights.

Key Responsibilities
  • Develop and maintain advanced data models and analytics solutions to drive business growth and improve customer outcomes.
  • Collaborate with cross-functional teams to design and implement data-driven strategies that meet business objectives.
  • Analyze complex data sets to identify trends, patterns, and insights that inform business decisions.
  • Communicate complex data insights to non-technical stakeholders through clear and concise storytelling.
  • Stay up-to-date with industry trends and emerging technologies to ensure Singtel remains at the forefront of data analytics.
Requirements
  • Relevant tertiary qualification in a quantitative field, such as mathematics, statistics, or computer science.
  • Proven experience in data analysis, business intelligence, or a related field, with a strong understanding of data visualization tools and techniques.
  • Excellent communication and interpersonal skills, with the ability to work effectively with stakeholders at all levels.
  • Strong problem-solving skills, with the ability to analyze complex data sets and identify insights that inform business decisions.
  • Ability to work in a fast-paced environment, with multiple priorities and deadlines.
What We Offer
  • A dynamic and supportive work environment that encourages collaboration and innovation.
  • Opportunities for professional growth and development, with access to training and development programs.
  • A competitive salary and benefits package, with a focus on work-life balance.
  • The chance to work with a leading telecommunications company, driving business outcomes and informing strategic decisions through data-driven insights.