Business Systems Analyst

1 week ago


Melbourne, Victoria, Australia Talent International Full time

About the Opportunity

Talent International is seeking a highly skilled Business Systems Analyst to join our team in the Aged Care & Hospital Interface Branch. As a key member of our team, you will play a critical role in ensuring quality servicing of participants, including those living in or at risk of entering aged care under 65 years of age, participants diagnosed with MND, participants with terminal illness and disability, and supporting those in hospital to discharge.

Key Responsibilities

  • Business Analysis: Conduct complex business analysis to identify opportunities for improvement and develop recommendations to optimize customer experience.
  • Data Insights: Produce reports, interpret data, and analyze results using standard statistical techniques to inform business decisions.
  • Process Improvement: Coordinate divisional and branch reporting requirements to monitor and track improvement and performance outcomes.
  • Stakeholder Management: Develop and maintain effective relationships with internal stakeholders to ensure alignment and buy-in on business initiatives.
  • Communication: Design and deliver workshops, communication, and consultation resources to support complex systems and business information gathering and sharing.
  • Compliance and Governance: Establish and implement governance and compliance processes, dashboards, and management systems to track branch and divisional performance against plans and targets.

Requirements

  • Australian citizenship is a requirement to be eligible for this position.
  • Prior background in data analysis and reporting is essential.
  • Experience in public health, aged care, or disability is highly desirable.
  • Understanding of risk and audit processes is required.
  • Strong communication and stakeholder management skills are essential.

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