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Business Systems Analyst
2 months ago
At Wipro Technologies, we are seeking a skilled Business Analyst to join our team. As a Business Analyst, you will play a critical role in driving business growth and improvement by analyzing business needs and developing solutions to meet those needs.
Key Responsibilities:- Requirements Gathering: Conduct thorough analysis of existing systems to identify areas for improvement and document business and technical requirements for new platforms.
- Testing and Training: Coordinate testing activities to ensure new systems meet business requirements and function correctly, and develop training materials to support end-users.
- Vendor Management: Liaise with vendors to ensure delivery aligns with specifications and timelines, and act as a liaison between business stakeholders and technical teams.
- Reporting: Analyze contact center data to generate insights, track key performance indicators, and provide regular reports to management.
Requirements: To be successful in this role, you will need strong analytical and communication skills, as well as the ability to work effectively with stakeholders and technical teams.
What We Offer: As a Business Analyst at Wipro Technologies, you will have the opportunity to work on challenging projects, develop your skills and expertise, and contribute to the success of our organization.
