Hotel Room Servicer

5 days ago

Sydney, New South Wales, Australia beBeeService Full time $60,000 - $100,000
Room Attendant Job

**Job Summary**: We are seeking a skilled and enthusiastic Room Attendant to join our team at W Sydney. As a key member of our Rooms and Guest Services Operations team, you will be responsible for ensuring the highest standards of cleanliness and service in our hotel rooms.

Responsibilities:

  • Cleaning and maintaining hotel rooms to the highest standards of hygiene and presentation
  • Responding to guest enquiries and requests in a timely and professional manner
  • Monitoring hotel security and safety procedures, including conducting regular property patrols
  • Troubleshooting any issues that may arise and implementing appropriate solutions
  • Supporting the day-time management team by providing updates and escalating any concerns
  • Ensuring all hotel processes and procedures are followed during the overnight hours
  • Managing the overnight front desk team, including scheduling, training and performance management

Requirements:

To be successful in this role, you will need to possess excellent communication skills, a strong attention to detail, and the ability to work well under pressure. You will also need to have a passion for delivering exceptional customer service and a commitment to maintaining the highest standards of cleanliness and safety.

Benefits:

  • Discounts on hotel rooms and food & beverage across all our hotels
  • The best hotel training opportunities produced independently by W Sydney and internationally recognised training programs by Marriott International
  • Recognition programs to keep you motivated
  • Wellbeing & mindfulness programs to ensure you stay healthy
  • Employee Assistance Program
  • 'Great Places to Work' certified

Working with Us:

At W Hotels, we pride ourselves on being a dynamic and innovative workplace where creativity and collaboration thrive. If you are passionate about hospitality and committed to delivering exceptional customer service, then we want to hear from you.

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