Care Team Coordinator

1 day ago

Port Macquarie, New South Wales, Australia beBeeScheduler Full time $40,000 - $60,000
About the Scheduler Role

Are you highly organized, people-focused, and ready to make a real impact in your career?

Job Overview:

In this fast-paced and rewarding role, you will be the key link between our clients and care teams — ensuring schedules are well-managed, responsive, and aligned with individual needs.

Key Responsibilities:
  • Provide friendly, responsive support to everyone you connect with through effective communication and interpersonal skills.
  • Create, manage, and continuously update caregiver rosters to ensure consistent and effective coverage across all services.
  • Respond swiftly to daily changes, proactively filling services due to cancellations or last-minute adjustments.
  • Maintain clear, respectful communication with caregivers regarding their schedules, offering guidance and support to bridge the gap between remote and office-based work.
  • Collaborate closely with clients and internal teams to ensure well-matched caregiver-client pairings that promote high-quality, person-centered care.
  • Utilize scheduling software confidently to manage rosters and maintain accurate, up-to-date records.
About You:
  • Rostering or scheduling experience is highly valued, especially within aged care or community services.
  • Strong organisational and time-management skills, with the ability to juggle multiple priorities and stay calm under pressure.
  • Confidence managing a variety of tasks with efficiency and professionalism.
  • Excellent communication and interpersonal skills, with a natural ability to build strong relationships with caregivers, clients, and stakeholders.
  • A solutions-focused mindset, able to think on your feet and adapt quickly to changing circumstances.
  • High attention to detail, ensuring accuracy across all aspects of scheduling and documentation.

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