Live Event Technology Specialist

4 days ago

Sydney, New South Wales, Australia beBeeEventTechnology Full time $90,000 - $120,000

Role Summary

We're seeking a highly skilled Live Event Technology Specialist to serve as the technical foundation behind Australia's most spectacular live events. This role combines office-based system administration with field deployments across NSW venues, stadiums and event spaces.

The successful candidate will have at least one year of hands-on experience in L1/L2 support environments, ideally with field service or multi-site support experience. You'll thrive in fast-paced event environments where technical excellence and professional client interaction are equally important.

You'll work with clients and internal teams to ensure seamless IT operations for thousands of fans at live events. You'll master Windows servers, access control technologies and data services, supported by training and partnerships.

Responsibilities

  1. Scoping and creating bespoke IT solutions for events across Australia
  2. Delivering on-site IT support across a portfolio of events
  3. Administering and maintaining ticketing IT infrastructure and access control at client venues
  4. Coordinating preventative maintenance and responding to urgent technical needs
  5. Using JIRA to track and report technical issues
  6. Installing, supporting and maintaining IT collateral (servers, switches, WAPs)
  7. Configuring VPNs and network services for temporary deployments

Client & Venue Management

  • Collaborating professionally with clients
  • Providing technical guidance during high-pressure event situations
  • Maintaining configuration documentation and system records
  • Responding promptly to service desk requests with fault resolution tracking

Requirements

  • At least one year in IT support (L1/L2) or field service across multiple locations, providing end-user support and managing IT infrastructure in dynamic environments.
  • Technical expertise in Windows 10/11 administration, POS management, VPNs; Active Directory, Microsoft 365, JIRA; basic Cisco networking; server administration.
  • Professional attributes including strong client-facing communication, ability to prioritize under deadlines, attention to detail, and physical ability to handle equipment and work at events.

What Would Set You Apart

  • Field service or traveling IT support background
  • Knowledge of NSW entertainment and sporting venues
  • Experience with temporary network deployments and mobile IT solutions

Benefits

  • Complimentary event tickets
  • Birthday and volunteering leave
  • Wellbeing discounts and vaccinations
  • Paid parental leave and EAP
  • Global rewards and recognition
  • Learning, development and career pathways
  • Diverse, inclusive team

Equal Opportunities

This employer is committed to diversity and inclusion. If adjustments are needed for a fair recruitment process, please advise during scheduling.

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