
Business Operations Administrator
3 days ago
We are seeking an experienced administration professional to lead our team in Mount Isa. This is a full-time permanent position, Monday to Friday.
The successful candidate will be responsible for ensuring all branch administration and customer service tasks are attended to accurately, consistently, and comprehensively.
You will supervise the local Administration team to ensure team productivity and performance meets business expectations and standards.
Your primary focus will be on minimising errors and opportunities for revenue/cost leakage by attending to data entry, processing, and reporting tasks assigned to Administration promptly, accurately, and within deadlines.
- Supervise and manage the local Administration team.
- Ensure compliance with operational standards and KPIs.
- Lead, instruct, and support team members as delegated.
- Liaise with the Branch Manager to identify and resolve problems, performance failures, and/or issues relating to procedures or personnel.
- Attend to in-person customer queries to facilitate the best possible customer experience.
- Maintain awareness of Occupational Health and Safety requirements and undertake appropriate action to identify and reduce potential risks.
We care about our customers, our people, and our planet. We are always innovating and improving our services. We are driven by passion and purpose, and we never stop.
Requirements:
- Experience in supervising an office and maintaining an organised and optimal administration team and environment.
- Ability to effectively direct and lead by example to promote a productive and harmonious team-based operation.
- High level of competency with Microsoft Office (Outlook, Word & Excel).
- Strong keyboard skills.
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