Customer Service Representative
5 days ago
Switchboard Operators serve as the primary point of contact for guests and are accountable for handling calls efficiently and accurately.
Maintaining all information about various departments, recording after-hours details, and assisting with emergency procedures are essential aspects of this role.
Main Responsibilities- Complete daily task sheets for each shift.
- Ensure accurate recording and transmission of information to colleagues through whiteboards, diaries, and email.
- Process guest telephone messages, emails, outgoing mail, and faxes promptly and carefully.
- Send concise and accurate information to staff via paging systems.
- Respond to guest inquiries in a prompt and courteous manner, achieving maximum guest satisfaction at all times.
- Maintain accurate records of on-call staff and report after-hours problems to the correct personnel promptly.
- Assist the Duty Manager in night audit duties and complete night audit after training.
You will possess excellent communication and interpersonal skills, with clear and articulate language. Flexibility in terms of shifts and rosters is crucial.
Requirements- A minimum of 3-6 months' experience in a similar role.
- Hospitality experience is necessary.
- Prior experience managing a busy switchboard is advantageous.
- Familiarity with front office systems and procedures is also beneficial.
-
Customer Service Representative
2 days ago
Whitsunday Regional, Australia beBeeAmbassador Full time $55,000 - $75,000Guest Experience AmbassadorWe are seeking a detail-oriented and customer-focused individual to deliver exceptional service experiences that exceed guest expectations.Key ResponsibilitiesMaintain the cleanliness and presentation of guest areas to create a welcoming atmosphere.Anticipate and proactively address guest needs through personalized and attentive...
-
Customer Service Ambassador
1 week ago
Whitsunday Regional, Australia beBeeRetail Full time $46,335 - $73,290Exciting Retail OpportunityWe are seeking a skilled and customer-focused individual to join our team as a Retail Assistant.This is an exciting opportunity for someone who enjoys working in a fast-paced retail environment, providing exceptional customer service and ensuring the store remains well-stocked, clean and inviting.The ideal candidate will be...
-
Customer Service Specialist
1 week ago
Whitsunday Regional, Australia beBeeRetail Full time $40,000 - $60,000Job TitleThis role involves supporting a diverse and inclusive team environment, providing exceptional customer service, and being flexible to work across various departments.About the RoleThe ideal candidate will possess a genuine love for retail, a passion for great customer service, and be a team player who can adapt to change. They should also be...
-
Customer Experience Ambassador
2 days ago
Whitsunday, Australia beBeeGuest Full time $45,000 - $60,000Job OpportunityA Guest Services Attendant is a vital role in creating unforgettable experiences for our guests.We are seeking a detail-oriented and people-friendly individual to deliver exceptional service and take pride in their work.ResponsibilitiesMaintain the cleanliness and presentation of guest areas, including bathrooms and rooms.Elevate our guest...
-
Food Service Operations Manager
3 days ago
Whitsunday, Australia beBeeService Full time $55,000 - $85,000Lead Service Coordinator - Front of House We are seeking a highly skilled and experienced individual to join our Front of House team as a Lead Service Coordinator. In this role, you will oversee daily service operations, ensuring smooth and high-quality experiences for our guests. You will lead by example, mentoring and motivating the team to deliver...
-
Marina Guest Experience Specialist
8 hours ago
Whitsunday Regional, Australia beBeeRepresentative Full time $60,000 - $80,000Marina Guest Services RepresentativeImagine a tranquil marina, nestled in the heart of the Great Barrier Reef. A vibrant lifestyle awaits, surrounded by crystal-clear waters and an array of boating opportunities.Job Role:Coordinate vessel arrivals and departures for our guestsMeet and greet vessel owners and crew membersEnsure exceptional customer service...
-
Activities Service Coordinator
2 days ago
Whitsunday Regional, Australia beBeeCustomerService Full time $54,000 - $76,000Job DescriptionPalm Valley Activities Attendant provides exceptional customer service to clients.The role involves conducting activities such as Go-Karts and Quad Bikes, ensuring equipment is used safely and efficiently.The attendant will be involved in day-to-day operations, taking bookings, payments, and upselling activity packages where possible.
-
Store Team Member
2 weeks ago
Whitsunday, Australia beBeeCustomer Full time $45,000 - $66,000Job SummaryThe Casual Store Assistant role is an exciting opportunity to work in a dynamic team environment, delivering exceptional customer service and supporting store operations.This varied position offers the chance to work across multiple departments, including Bakery, Customer Service, Dairy/Freezer, Fruit & Veg, Nightfill and Service Deli.About This...
-
Store Assistant
1 week ago
Whitsunday, Australia beBeeCustomerFocus Full time $57,838 - $71,490Job Description:We are seeking a team member who will play a key role in supporting our customers and colleagues. The successful candidate will be responsible for providing exceptional customer service, working collaboratively with the team to achieve business objectives, and contributing to a positive and inclusive store environment.Key...
-
Food and Beverage Service Specialist
1 week ago
Whitsunday Regional, Australia beBeeService Full time $40,000 - $60,000Job Opportunity:Elevate your career on a stunning tropical island, surrounded by breathtaking natural beauty. As a Food and Beverage Service Specialist, you will deliver exceptional service while maintaining the highest standards of quality, cleanliness, and guest satisfaction in a fast-paced environment.Your Key Responsibilities:Provide warm, professional...
