Internal Sales Support Specialist

4 weeks ago


Rockhampton, Queensland, Australia Talent Right Full time
Internal Sales Support Role

ACL Industrial Technology is seeking a highly skilled and motivated Internal Sales Support to join our team in Rockhampton. As the primary point of contact for customers, you will handle inbound inquiries, manage a portfolio of existing accounts, and provide exceptional customer service.

Key Responsibilities:
  • Provide top-notch customer service and sales support, ensuring customer satisfaction and loyalty.
  • Maintain a clean and organized branch, adhering to safety standards and addressing any issues promptly.
  • Manage smaller accounts, building strong relationships and driving sales growth through upselling and cross-selling opportunities.
  • Identify and capitalize on sales targets, completing sales reporting requirements accurately in ACL systems.
  • Participate in daily sales huddles and adhere to ACL's sales process.
Requirements:
  • Proven experience in sales or customer service, preferably in B2B supply.
  • Familiarity with CRM and ERP systems, with Netsuite experience being an advantage.
  • Strong organizational skills, multitasking ability, and a process-driven approach.
  • Sales mindset with a helpful attitude towards colleagues and customers.
  • Attention to detail and a friendly nature.
What's in It for You:
  • Competitive salary package.
  • Benefits include a vehicle, phone, and potential profit share.
  • Standard hours are 7:30 am to 4:30 pm, with some flexibility.


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