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Chief Telecommunications Officer
2 weeks ago
Job Overview:
The Telecommunications Supervisor is responsible for leading the daily operations of the Telecommunications Department. This role requires a strong understanding of Rooms Division and exceptional leadership skills to motivate and develop the onsite telecommunications team.
Key Responsibilities:
- Oversight of the daily operation of the Telecommunications department
- Leading, coaching, motivating and developing our onsite telecommunications team
- Enhancing and maintaining our high service quality and standards
- Maintaining Global standards in communications related areas including FS Chat
- Working closely with other departments on a day-to-day basis including Reservations and Front Desk
Requirements:
- A minimum of 1 year experience in a similar role within reservations or front office in a large international hotel
- Sound understanding of Rooms Division
- Strong written and verbal communication skills
- Opera experience essential
- The ability to inspire the team with a hands-on approach and leading by example
- The ability to work weekends and evenings as the department operates 7 days a week
