Support Specialist for Complex Clients

1 week ago

Ballarat, Victoria, Australia beBeeCoordination Full time $76,839 - $102,493

Job Title: Complex Needs Coordinator

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The role of the Complex Needs Coordinator involves providing consultation and coordination services to clients with complex support needs. This includes working as a single point of contact for service providers, clinicians, or individuals seeking information about complex needs responses and interventions.

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The key responsibilities of this position include:

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  • Providing consultation and coordination services and facilitating service planning for clients with complex support needs;",
  • Facilitating relationships between departmental program areas and external services, including providing capacity building regarding support provision for clients with complex needs;",
  • Partnering with service providers to develop integrated responses and promoting practice excellence;",
  • Identifying systems gaps, risk factors, and training opportunities that will improve service systems for clients with complex needs;",
  • Supporting the Area Client Support and Housing unit and representing the program in various environments;",
  • Providing or contributing to authoritative and expert advice and recommendations with a specific program or area-based focus, consistent with organisational goals and objectives;",
  • In collaboration with the relevant Manager, managing the allocation of resources within and the outputs required of the work area to achieve service delivery goals and outcomes;",
  • Interpreting and applying business plans and policies in own area of responsibility and providing advice to others on design and implementation;", "
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Requirements:

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To be successful in this role, applicants must have:

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  • ",
  • A high level of expertise and experience in working with clients with complex support needs;",
  • Excellent communication and interpersonal skills, including the ability to build relationships with stakeholders at all levels;",
  • Strong analytical and problem-solving skills, including the ability to identify systems gaps and develop solutions;",
  • A demonstrated understanding of business plans and policies and the ability to apply them in own area of responsibility;",
  • A willingness to learn and adapt to changing circumstances and priorities;", "
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Benefits:

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This is an exciting opportunity to join a dynamic team and contribute to the development of innovative solutions to meet the complex needs of clients. The role offers a range of benefits, including:

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  • ",
  • A competitive salary and employment package;",
  • Ongoing professional development and training opportunities;",
  • A collaborative and supportive work environment;",
  • The opportunity to make a real difference in the lives of clients with complex needs.", "
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How to Apply:

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Applications are invited from individuals who are passionate about working with clients with complex support needs and who have the necessary skills and experience to succeed in this challenging role. To apply, please submit your application, including a cover letter and CV, through our online recruitment system. We look forward to hearing from you

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