Community Support Specialist

5 hours ago

Ipswich, South Dakota, Australia beBeeConcierge Full time $55,000 - $60,000
Job Opportunity

This role is an excellent chance to be part of a dynamic team dedicated to enhancing the health and wellbeing of Aboriginal and Torres Strait Islander communities. The Health Services Concierge provides personalized support to clients and guests, ensuring their experience is comfortable and stress-free.

The ideal candidate will have strong verbal and written communication skills, with the ability to engage effectively with clients and colleagues. A professional, friendly, and attentive approach to delivering high-quality customer experiences is essential.

We are looking for someone who can research, resolve issues, and identify effective solutions promptly and efficiently. Strong organizational skills and attention to detail are also required to manage multiple tasks and client requests simultaneously.

A comprehensive understanding of the Ipswich and West Moreton region, including awareness and respect for First Nations peoples and cultures, is crucial for this role.

In return, we offer a range of benefits, including annual leave loading, four weeks annual leave, and opportunities for internal and external career growth. Our organization is committed to diversity and equal employment opportunities.

About the Role

This position involves greeting clients and guests, providing information about the establishment, and assisting with appointment bookings. Coordinating transportation, scheduling appointments, and organizing activities or referrals upon request are also key responsibilities.

General tasks such as delivering mail and photocopying documents may be required, as well as supporting clients and guests by resolving issues and responding to inquiries to ensure their needs are met.

The successful applicant will demonstrate a strong commitment to cultural safety and sensitivity, with a proven ability to work effectively in a multicultural environment.

  • Greet clients and guests, provide information about the establishment, and assist with appointment bookings.
  • Coordinate transportation, schedule appointments, and organize activities or referrals upon request.
  • Perform general tasks such as delivering mail and photocopying documents.
  • Support clients and guests by resolving issues and responding to inquiries to ensure their needs are met.
Mandatory Requirements
  • Current Working with Children Check – Blue Card
What We Offer
  • Annual Leave Loading of 17.5%
  • Four (4) weeks annual leave
  • Opportunities for both internal and external career growth, including professional development and networking events
  • Access to the Employee Assistance Program (EAP)

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