Senior Credit Professional

4 days ago

Brisbane, Queensland, Australia beBeeCredit Full time $65,000 - $70,000
Credit Officer

The role of a Credit Officer is crucial in our expanding business, requiring collaboration with various teams to manage credit and collections effectively.

We are seeking a professional with previous experience in credit or collections administration who can excel in a customer-focused environment with excellent communication skills.

Key responsibilities include:

  • Following up with customers on overdue payments to ensure timely resolution.
  • Monitoring credit limit alerts to prevent potential risks.
  • Investigating and resolving dishonoured direct debits promptly.
  • Requesting insurance cover increases for customers as needed.
  • Processing credit card transactions efficiently.
  • Providing guidance to customers on credit card declines.
  • Following up with suppliers on remittances to maintain a smooth payment process.
  • Updating customer card/payment information to ensure accuracy.
  • Addressing overpayments/unapplied ledgers and responding to internal/external customer requests professionally.

Ours is a supportive team environment that offers ongoing opportunities for skill development and growth within an expanding business.

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