Digital Content Expert for Customer Experience

22 hours ago


Perth, Western Australia BWA Group Services Pty Ltd Full time

Are you passionate about creating exceptional digital experiences? We are seeking a talented Digital Content Designer to join our team at BWA Group Services Pty Ltd.

About Us

We are a fast-paced company dedicated to delivering simple and useful digital experiences for our customers. As a Digital Content Designer, you will be responsible for improving our overall user experience by working closely with our team of Experience Designers.

Your Responsibilities

  • You will be the editorial authority for the customer experience across multiple digital assets such as our app, website, and broker portal.
  • You will define and maintain digital standards, write engaging content that sets us apart, and use analytics and customer insights to identify optimisations that will improve customer experience and content quality.
  • You will manage complex sign off processes to ensure that all content is compliant and accurate.

About You

We are looking for someone with experience managing content requirements and processes for major projects, working with diverse stakeholders, and delivering compelling digital content adhering to tone of voice and style guidelines.

What We Offer

  • A competitive salary: $80,000 - $100,000 per year, depending on your level of experience.
  • A fun and inclusive culture.
  • Flexible working conditions.
  • Discounted financial products.
  • Salary packaging and purchased leave options.

Why Join Us?

At BWA Group Services Pty Ltd, we value collaboration, creativity, and innovation. If you're passionate about creating exceptional digital experiences, we would love to hear from you.



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