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Director, Transformation and Engagement

2 months ago

Australia The State of Queensland Full time

About the Role:

The State of Queensland is seeking a highly skilled and experienced Director, Change and Communications to lead our Change Management Strategy and oversee critical functions, including Change and Communications Management Plans, UX Design, Personas, and support Future State Process Mapping in line with desired UX.

Key Responsibilities:

  • Develop and implement comprehensive change management strategies that align with organisational objectives and ensure effective change adoption.
  • Create and execute detailed change management and communications plans that address stakeholder needs and promote engagement.
  • Lead UX design efforts and persona development to ensure user-centric solutions and enhance overall user experience.
  • Collaborate with stakeholders to map out future state processes, ensuring they are optimised for UX and aligned with strategic goals.
  • Conduct thorough impact assessments to understand the effects of proposed changes and develop mitigation strategies.
  • Oversee the development and delivery of training programs and organisational design efforts to support change initiatives and drive organisational effectiveness.

About You:

To be successful in this role, you will have:

  • Experience in delivering large scale complex transformation projects within a HR environment or similar.
  • Proven success in leading and managing a high performing team while ensuring quality human and financial resource management practices are adhered to.
  • Highly developed interpersonal, communication and negotiations skills at a senior level.
  • The ability to work effectively with clients, stakeholders and other partners to achieve required outcomes.
  • Highly developed research, analytical, conceptual, and problem-solving skills including the ability to plan, manage and implement strategic solutions in managing outcomes for a large scale project.
  • Ability to understand project management methodology and support critical project related activities.

A change management certification with a recognised professional body (eg Prosci) would also be highly regarded.