Airport Customer Experience Specialist

1 week ago

Brisbane, Queensland, Australia beBeeDeliverer Full time $60,000 - $80,000

Customer Service Role Overview

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We are seeking a highly motivated and skilled Customer Service Agent to join our airport operations team.

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In this role, you will play a vital part in ensuring the smooth delivery of customer services to our airline clients.

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As a key member of our team, you will be responsible for providing exceptional customer service, working collaboratively with colleagues to meet our operational goals and maintaining a safe and efficient working environment.

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Our team is committed to delivering world-class customer experiences, and we are looking for someone who shares our passion for excellence and customer satisfaction.

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Key Responsibilities:

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• Deliver high-quality customer service to our airline clients and their passengers

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• Work effectively as part of a team to achieve operational goals and objectives

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• Maintain a safe and efficient working environment at all times

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• Develop and maintain excellent relationships with colleagues and stakeholders

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Required Skills and Qualifications:

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• Strong personal skills, including excellent communication and interpersonal skills

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• Ability to work effectively in a fast-paced and dynamic environment

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• Commitment to learning and personal growth

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• Self-confidence and ability to stay calm under pressure

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• Excellent presentation and grooming skills

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• Organized and able to manage time effectively

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• Physically capable of handling passenger baggage and maneuvering wheelchairs as required

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• Driver's license and fluent English language skills

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Benefits:

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• Competitive salary and benefits package

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• Opportunity to develop skills and advance your career

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• Collaborative and supportive work environment

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• Recognition and reward for outstanding performance

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Others:

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• We are an equal opportunities employer and welcome applications from all qualified candidates

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• Our airport operations team is committed to delivering exceptional customer service and ensuring the safety and well-being of all employees and customers

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