Airport Customer Experience Specialist
5 days ago
Provide exceptional customer experiences for passengers at the airport.
This role requires excellent communication and interpersonal skills to effectively handle customer inquiries and resolve issues in a professional manner.
- Deliver check-in services, operate safely and ensure accuracy with passenger data.
- Represent the airline and maintain high levels of customer satisfaction.
- Perform various tasks including marshalling passengers, assisting wheelchair users and completing administrative duties.
Key Responsibilities:
- Check-in and boarding processes
- Health and Safety protocols
- Passenger handling and support
- Administrative tasks and documentation
Benefits:
- Opportunity to work in a fast-paced environment
- Develop excellent customer service skills
- Contribute to a safe and secure operation
Requirements:
- Excellent communication and interpersonal skills
- Ability to work in a team environment
- High level of attention to detail
- Ability to adapt to changing situations
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