Digital Experience Specialist

22 hours ago

Sydney, New South Wales, Australia beBeeDigitalExperience Full time $74,000 - $78,000
Digital Experience Specialist

We are seeking a highly skilled Digital Experience Specialist to deliver exceptional digital experiences for our customers and members.

The role of the Digital Experience Specialist is to manage, maintain, and update existing content and assets to ensure they are accurate, contextual, and meaningful to digital customers and members. This includes delivering new and existing content and experiences across our digital ecosystem.

This is an exciting opportunity for a seasoned professional to join our team and contribute their expertise in digital channels and platforms. If you have a passion for delivering exceptional user experiences and are looking for a challenging role that aligns with your skills and experience, please read on.

Key Responsibilities:

  • Deliver New And Existing Content And Experiences: Continuously deliver and improve new and existing content and experiences across the digital ecosystem.
  • Manage And Maintain Content Assets: Manage, maintain, and update existing content and assets to ensure they are accurate, contextual, and meaningful to digital customers and members.
  • Provide UAT Support: Provide UAT support for the maintenance and improvement of digital platforms across the digital ecosystem.
  • Partner With Business Leads: Partner with business and technology leads to consult and provide digital experience input on new business initiatives and priorities.

Required Skills And Qualifications:

  • Relevant Tertiary Qualifications Or Equivalent Experience: Relevant tertiary qualifications or equivalent experience in a related field.
  • Digital Channels And Platforms: Practical and conceptual knowledge of digital channels and platforms, including web, mobile, conversational AI, email, messaging, and digital contact campaigns.
  • Strong Technical Skills: Strong working knowledge relating to website development and CMS, as well as knowledge of user experience design principles and web usability.
  • HTML And CSS: Understanding of HTML and CSS, as well as experience with Google Analytics 4 and Google Tag Manager.

What We Offer:

  • Annual Leave: Four weeks of annual leave per year.
  • Hybrid Working Model: A hybrid working model that balances remote work with in-office collaboration.
  • Benefits Package: A comprehensive benefits package, including subsidised private health insurance and discounts on our products and services.

How You Will Help:

You will be responsible for delivering exceptional digital experiences that meet the needs of our customers and members. Your expertise will help us drive business growth and improve customer satisfaction.

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