Senior Customer Banking Specialist

5 days ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

About the Role:

This is a customer-facing position that includes Saturdays. You will have the opportunity to develop your career in banking with a team that invests in your success.

Your Key Responsibilities:

  • Welcome all customers into the branch, creating a warm and positive first impression
  • Help customers with transactional and savings banking needs
  • Build strong relationships with customers
  • Provide relevant banking advice to suit their situation and goals
  • Refer customers onto our team of specialists when required
  • Educate customers on new technologies to assist them in the future

The Skills Required:

You will need a strong background of face-to-face customer service. Additionally, you should be able to multitask in busy environments, build relationships with customers from all walks of life, and be comfortable exploring and identifying customer needs through asking the right questions.

What We Offer:

You will work for a well-known Australian company where the customer is at the heart of everything we do. You'll be encouraged to grow and develop your career with us and will be given the opportunity to further yourself through internal secondments and training.

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